The mechanics of writing are like the frame of your house. Make them solid and secure, and then get creative.
If you can write the case study so a potential customer feels like you’ve just pulled up a chair and chatted about a story, it will be very effective.
Using words incorrectly can make a reader think we really don’t know what we’re talking about, even if we’re trying to convey valuable information.
A case study is much more likely to be a genuine “customer testimonial.”
Think of a white paper as the foundation document for a multitude of other creative materials and projects..
Remember how people in meetings react to a speaker who drones on and on, reciting facts in a monotone.